General Services

An Essential Complement to the Investment Teams 

General services include all of the Caisse’s advisory and administrative functions. Overall, there are six teams which:

• Support and complement the investment teams;
• Advise Senior Management with regard to the management of activities;
• Actively participate in the fulfilment of the Caisse’s objectives.

The general services are listed below together with an overview their roles. For more information on a specific service, consult the hyperlinks.

• Depositors and Risks
  Acts as a link between the Caisse and its depositors. This team also provides the framework for risk management, conducts performance analysis and advises Management on the development of the business plan.
  
  For more information: Depositors and Risks.
• Finance and Operations
  Ensures financial management in line with the industry’s best accounting practices, manages administrative operations relating to investments and provides employees with the physical environment necessary for performing their work.
  
  For more information: Finance and Operations.
• Human Resources and Organizational Development
  Establishes and manages human resources policies to recruit, motivate and retain the Caisse’s personnel.  Organizes training sessions and promotes a stimulating work environment.
  
  For more information: Human Resources and Organizational Development.
• Corporate Affairs and Secretariat
  Establishes and manages governance policies, provides the legal expertise concerning these activities, ensures that operations comply with the applicable framework, manages communications and information sources and performs secretariat duties for the Caisse’s Board and decision-making committees.
  
  For more information: Corporate Affairs and Secretariat.
• Information Technology
  Manages the technological infrastructure which supports investments, ensures access to data and the ongoing availability of systems, develops technological solutions.
  
  For more information: Information Technology.
• Internal Audit
  Acts as an independent auditor in the validation of information on the Caisse’s activities, performs audit activities covering risk assessment and internal controls.
  
  For more information: Internal Audit.